My run didn't come in
A short checklist for each way a run reaches Runbriel.
4 steps · 2 min · in the app
Pull down on Today
New runs are fetched when Today opens or refreshes. Pull down once and wait a moment.
From Health Connect
Open the Health Connect app → App permissions: does your watch app write exercise data, and may Runbriel read it? Runs older than 7 days aren't picked up by themselves.
Recorded with Runbriel
Runs you recorded are in the Runs tab. “Waiting for internet” means it's saved on your phone and goes to your plan once you're online.
Still missing?
My account → Send feedback → Problem. Tell us which watch or app you use and when you ran.